Our In-Depth CenturyLink Review for 2016

CenturyLink lands on no. 7 on our list of Best Internet Service Providers of 2016

Our Ratings for CenturyLink

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Connection Speed

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Coverage Area

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Services and Features

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Customer Support

PROS

Z

Wide range of connection speed options

Z

All plans come with Security Software

CONS

q

No cable internet option

q

Some services are not available in selected states

Max Download Speed (Mbps):

States Covered:

Number of Plans:

Our Top Internet Service Providers of 2016

1 Comcast
2 Verizon
3 Time Warner Cable
4 AT&T
5 Charter
6 CableOne
7 Century Link
8 Frontier

What We Found Out

Since buying Qwest Communications in 2011, CenturyLink has become one of the biggest internet service providers in the country. In fact, it is the fourth biggest telecommunications company in the U.S. and even owns CenturyLink Field which is home to the Seattle Seahawks.

CenturyLink has over 190,000 miles of fiber network, and its services have expanded to reach 42 states including more recently Utah, New Mexico, and Montana. This company offers several different internet speeds which can reach as high as 1 Gbps in some areas.

 

Connection Speed

In 42 areas of its network, customers can receive up to an astonishing 1 Gbps internet speed. This speed easily accommodates those who use the internet for demanding tasks such as gaming and streaming movies.  Other locations experience up to 40 Mbps. According to third-party tests, the most standard speed they found was 20 Mbps which is high enough for most internet user’s common needs.

Coverage area

CenturyLink provides internet access to approximately three million people in the U.S. In Louisiana, the company has 73,000 telecommunication access lines. It has a whopping 1 million telecommunication access lines in Minnesota, Arizona, Colorado, Florida, and Washington. The company continues to expand its network and has even anticipates internet connections featuring gigabit speeds in Omaha, Las Vegas, and Salt Lake City. Furthermore, CenturyLink’s services even reach areas outside of the continental U.S.

Services and Features

CenturyLink internet packages come complete with Norton Antivirus to provide internet security. Customers also receive up to 11 email accounts with approximately 5 GB of online storage for each account. Additionally, CenturyLink has a low-income internet package for qualifying customers.

Customer Support

Customer support is available via telephone, email, and chat. Customers needing support can also access the company’s website which offers tutorials, speed tests, forums, and the ability to find store locations.

Summary

Customers will probably not find CenturyLink’s lower-speed plans very remarkable. However, the company’s higher-speed plans such as those with speeds of 20 Mbps or higher can accommodate the internet needs of most modern internet users. These plans allow customers to stream the media they enjoy on the internet.

Overall Score

CenturyLink currently serves 3 million people in the US, and the number continues to grow.

With free Internet Security and an expanding fiber network, CenturyLink is also a good option.

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Final Score